About Csyte
Csyte is appointment-booking software for in-person OPD visits at licensed clinics and hospitals in India.
Csyte lets you find a hospital, choose a doctor, and book a confirmed appointment slot — for yourself or for a family member — paying the consultation fee online. Hospitals use Csyte to run their day: their front desk sees the same booking you do, tracks the queue as it moves, and marks your visit as it happens.
What Csyte does
- Search hospitals and browse their verified doctors.
- Book a real time slot — held for you while you pay, confirmed by our server.
- Book for family members on one account, each with their own record.
- Pay online (UPI, cards, netbanking and more) with a receipt you can keep.
- Track the live queue on the day, and cancel within the stated windows.
What Csyte is not
Csyte is not a doctor, a hospital, or an emergency service. We do not provide medical advice, diagnosis or treatment — the consultation is between you and the clinic you book. In an emergency, call 112 or go to the nearest hospital; do not book an appointment.
- No teleconsultation, video consultation or online medical consultation of any kind.
- No medical advice, diagnosis, triage or treatment — Csyte has no clinical function whatsoever.
- No sale or delivery of medicines, drugs, prescriptions or medical devices.
- No diagnostic tests, laboratory services, imaging or home sample collection.
- No health insurance, discount medical cards, membership plans or medical benefit packages.
- No wellness, fitness, therapy, spa or IV-drip services.
How the money works
The consultation is supplied by the clinic, to the patient, at the clinic. Csyte collects the clinic's fee on the clinic's behalf, remits it to the clinic, and charges the patient a separate platform fee for the booking service — which is the only thing Csyte itself sells. What that costs, with a worked example, is on the Pricing page.
Your data
Csyte holds the details you register — including health information you enter and, if you provide it, your Aadhaar number, which is stored encrypted. What we hold, why, and your rights under the Digital Personal Data Protection Act 2023 are set out in full in the Terms & Conditions. You can delete your account and data at any time. Rights requests go to Aditya Kumar at grievance@csyte.com.
The company
Csyte is operated by CSYTE LLP, registered office VILL BARDIHA TURKI, Bardiha Turki, Patepur, Patepur, Vaishali - 843110, Bihar, India.
Contact
Support: support@csyte.com — or the Support page when signed in, which includes live chat.
Questions about these pages? See the FAQ.